Layernode Terms of Service

① These Terms become effective by being posted on the service screen or notified to customers by other means.

② The Company may amend these Terms within the scope that does not violate relevant laws when necessary, and the amended Terms will be announced 7 days prior to implementation.

③ If customers do not agree to the amended Terms, they may discontinue service use and terminate the service contract.

① "Service" refers to VPS hosting, DDoS protection, and related supplementary services provided by the Company.

② "Customer" refers to individuals or legal entities using services provided by the Company under these Terms.

③ "VPS" refers to Virtual Private Server, which provides an independent server environment.

④ "DDoS Protection" refers to security services that protect customers' services from Distributed Denial of Service attacks.

① A service agreement is established when the customer agrees to these Terms, completes the service application, and the Company accepts it.

② The Company may refuse to provide services in the following cases:

• Using a name that is not real or impersonating another person
• Providing false information or failing to provide information required by the Company
• Intending to use the service for illegal purposes
• Not meeting other usage conditions set by the Company

① The Company provides services 24 hours a day, 365 days a year in principle.

② The Company may temporarily suspend service provision in the following cases:

• When necessary for system maintenance, expansion, or replacement
• In case of network failures or service suspension by telecommunications operators as stipulated in the Telecommunications Business Act
• When there are force majeure events such as natural disasters or national emergencies

③ When suspending service provision, the Company will notify in advance, or may notify afterward if unavoidable.

① The Company shall continuously strive to provide stable services and promptly recover in case of failures.

② The Company shall establish and comply with a privacy policy to protect customer's personal information.

③ The Company shall not disclose or distribute customer information learned in relation to service provision to third parties without the customer's consent.

① Customers must pay service fees within the agreed deadline.

② Customers must not engage in the following activities:

• Stealing other people's information
• Using services provided by the Company for illegal purposes
• Disrupting other users' services through DDoS attacks, hacking, etc.
• Distributing materials that violate laws such as pornography or illegal programs
• Using excessive server resources that affect other users' services

③ Customers must comply with relevant laws, provisions of these Terms, usage guidelines, and precautions.

① Customers may terminate the service agreement at any time.

② The Company may terminate the contract after prior notice in the following cases:

• When the customer violates the obligations of Article 7
• When service fees are delinquent two or more times
• When significantly disrupting other users' service usage or adversely affecting the system

① When requesting a refund before service commencement, 100% of the payment amount will be refunded.

② After service commencement, refunds will be calculated on a daily basis for the remaining amount after deducting used days.

③ Refunds may be restricted when service is suspended or contract is terminated due to customer's fault.

① The Company shall not be liable for damages compensation for services provided free of charge.

② In case of service suspension due to the Company's fault, the service period will be extended for the corresponding period.

③ The Company shall not be liable for service suspension due to force majeure events such as natural disasters.

① The Company shall not be liable for customers not obtaining expected profits or losing them through service use.

② The Company shall not be liable for damages caused by materials obtained by customers while using the service.

③ The Company shall not be liable for the reliability, accuracy, etc. of information and materials posted by customers on the service.

① The Company and customers shall make necessary efforts to resolve disputes related to the service amicably.

② In case of disputes related to these Terms, the court having jurisdiction over the Company's headquarters location shall have jurisdiction.

① Customers may apply for service extension before the service expiration date.

② If the service is not extended by the expiration date, the service will be automatically suspended, and data may be deleted after a certain period.

③ The Company shall notify customers in advance before service expiration.

① The Company may charge additional fees for services beyond the basic scope of service provision.

② Additional fees may be charged when customers request customized services or special tasks.

③ If payment is not made within 3 days from the service expiration date, a late fee of 3% will be charged.

④ When an engineer manually performs tasks at the customer's request, a fee of $3 will be charged.

① The Company may implement null routing or administratively terminate services without prior notice in the following cases:

• When the attack capacity exceeds 200Gbps, which is the mitigation capacity provided by our service

② In case of unauthorized reselling of services, the Company will refund 10% of the fees paid by the customer to purchase the service.